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SimplyWebHosting.com KnowledgeBase
ASP/PHP/Database Issues
CGI and/or PERL Issues
Dedicated Servers and Colocation
Email Related Issues
New Setup Issues
Shared Web Hosting on Cobalt Servers
Shared Web Hosting on cPanel Servers
Shared Web Hosting on Plesk Servers
Virtuozzo and OpenVz Based Accounts
Xen hwVPS Accounts
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Articles
How do I delete domains from HSPC?
HSPC does not allow you to directly delete a...
(No rating) 1-19-2006 Views: 3727
How do I create a subdomain in the Plesk interface?
Log into your Plesk control panel.Click the...
(No rating) 7-21-2005 Views: 6113
In my control panel, what's the difference between a domain user and a web user?
A domain user allows you to log into the Plesk...
(No rating) 7-5-2005 Views: 12784
My site resolves as domain.com but not www.domain.com.
To have www.domain.com resolve to the same web...
8-25-2005 Views: 7924
How do I set a domain user in the Plesk Administration Control Panel?
You can set up a domain user in Plesk 5.x (MDH...
1-4-2006 Views: 8286
How can I configure an OHP or WebPro site to have a domain administrator?
For WebPro hosting accounts, click on the...
(No rating) 4-4-2006 Views: 5508
When I try to delete a domain, I get the error "Cannot delete domain. There are still xx mail resource(s) associated with it." What do I need to do?
The term "mail resources" that the...
(No rating) 8-23-2005 Views: 7993
How can I access a protected directory within the httpsdocs directory?
If you choose to set up a protected directory...
(No rating) 3-30-2006 Views: 4212
How do I allow a customer access to the Plesk control panel but for only one domain?
These instructions apply only to the Plesk 5...
7-22-2005 Views: 11907
How do I configure one hostname to be an alias for another hostname in HSPC?
If the domain name you wish to forward from has...
1-16-2006 Views: 17956
How do I remove a site, hostname, or domain name from my VPS in the HSPC control panel?
First, back up any data you wish to save...
1-5-2006 Views: 27402
How do I add or remove MX records for my MDH hosting account?
To add an MX record...
3-20-2006 Views: 12490
As a reseller, how can my customers access their databases without giving them MY username/password? (for Plesk-based hosting accounts)
These instructions apply to the following...
7-18-2005 Views: 11416
How do I create a subdomain in the HSPC control panel?
You can add a subdomain for an existing domain...
(No rating) 7-5-2005 Views: 6039
Is it possible to modify my UPipe account's MX record information?
You can add MX records for your domain in the...
(No rating) 7-21-2005 Views: 8131
How do I configure resource limits for a domain on a OHP or WebPro hosting account?
In your control panel follow these steps:For...
(No rating) 3-28-2006 Views: 9903
How do I perform a traceroute from a Linux command prompt?
Open an SSH session to your server or...
5-5-2006 Views: 27572
How do I renew my domain registration?
To renew a domain registration you made with us...
(No rating) 3-28-2006 Views: 3755
How do I add additional domain names to my UPipe account?
There are several steps to configuring physical...
(No rating) 7-28-2005 Views: 6760
How can I get my "www" hostname to appear as a server alias?
Only 'A' records show up as potential server...
3-23-2006 Views: 5109
What is the FTP information for a domain on the UPipe or MDH hosting accounts?
To find the FTP information for a domain you...
(No rating) 5-5-2006 Views: 5703
What steps should I take in upgrading my VPS to a VPS with a newer operating system?
The steps to upgrade your VPS to a VPS with a...
11-11-2005 Views: 9824
How do I perform a traceroute in Mac OS X?
From your hard drive, open the Applications...
5-5-2006 Views: 14132
What should my outgoing SMTP server be?
For our VPS, MDH, OHP, and WebPro hosting...
3-23-2006 Views: 5838
When I try to add a website, HSPC doesn't add it to the list.
This problem occurs when the domain resolves to...
3-23-2006 Views: 7476
How do I transfer a domain name hosted by another server to my current account?
If you wish to host your domain with us but...
(No rating) 11-11-2005 Views: 9550
How do I add additional domains to my OHP account?
To add an additional domain to a WebPro hosting...
(No rating) 1-4-2006 Views: 5812
How do I add domains and hostnames to my VPS?
The System tab > Domain Management >...
(No rating) 1-19-2006 Views: 5888
How do I add DNS records for my hwVPS account?
The steps to add DNS records for your hwVPS...
(No rating) 6-26-2009 Views: 10202
How do I change the disk space allocated to email storage for my Upipe or MDH domain?
To change the disk space allocated to email...
(No rating) 11-22-2005 Views: 7418
How do I add additional domain names to my WebPro account?
To add an additional domain to a WebPro hosting...
11-22-2005 Views: 6261
How can I change my site's IP address?
Follow these steps to move a site to a...
3-28-2006 Views: 14611
I just set up a domain, and it displays as a default page saying "This is the Server Administrator™ default page." What does this mean?
You will get this webpage if you attempt to...
(No rating) 11-14-2005 Views: 6646
How can I set up more than one FTP account per domain?
To create multiple FTP users for a site, you...
7-21-2005 Views: 13720
Is it possible password-protect webalizer web stats?
You can password protect your web statistics...
7-22-2005 Views: 10442
Configuring and Moving WebPro non-reseller account websites using FrontPage
The steps for configuring and moving WebPro...
10-3-2007 Views: 11016
What IP address corresponds to my domain name?
The simplest way to find the IP address for a...
7-5-2005 Views: 5393
Is anonymous FTP available for the UPipe plans?
Yes, but anonymous FTP requires that the domain...
(No rating) 8-1-2005 Views: 3818
How do I perform a traceroute in Windows XP?
Click on the Start menu.Click on Run.In the...
5-5-2006 Views: 17887
How do I update nameserver or contact information in my eNom account?
To update nameserver information:From a web...
11-11-2005 Views: 7603
How can I recover a lost password for my main FTP user for a domain?
You cannot recover a lost FTP password in...
1-18-2006 Views: 7353
How do I add additional IPs to my UPipe account?
An additional IP for your UPipe account is a...
(No rating) 3-30-2006 Views: 5341
How do I set up custom error message pages (such as 404) on a Plesk 5 hosting account?
These instructions apply to the MDH and...
7-5-2005 Views: 23413
How can I reduce the amount of spam I receive?
The first thing you can do to cut down on spam...
11-22-2005 Views: 4862
How can I enable Active Server Pages (ASP)?
To enable Apache ASP for your site on a Upipe...
3-23-2006 Views: 5150
How do I turn on web statistics for MDH or Upipe hosting accounts?
To turn on web statistics for a Plesk 5.x...
(No rating) 4-19-2006 Views: 5432
Is it possible to use a PHP webpage (rather than HTML) for error pages such as 404?
Yes, you are able to create your own PHP error...
8-2-2005 Views: 11472
How do I turn on web statistics for OHP or WebPro hosting accounts?
To turn on web statistics for Plesk 7.x (OHP...
1-4-2006 Views: 9224
How do I move my mysql database from a Upipe hosting account to a WebPro hosting account?
To move a database from a Upipe hosting account...
(No rating) 6-6-2006 Views: 16335
How to further reduce spam after purchasing the Anti-Spam and Anti-Virus Email Filtering Service
The way that the Anti-Spam and Anti-Virus Email...
2-11-2008 Views: 4461
How do I set up email accounts in Plesk?
For Plesk 5.x (MDH and Upipe hosting...
(No rating) 11-22-2005 Views: 3829
How can I add a new mailbox?
To add a new mailbox follow these steps:Go...
8-4-2005 Views: 5402
"Error creating new session" when trying to access phpBB on a VPS
If you see an error similar to:phpBB : Critical...
4-24-2006 Views: 11919
How do I add a website in the BlueOnyx control panel?
Follow these steps to create a website in the...
8-13-2009 Views: 17432
How are FTP users configured in HSPC?
Users in HSPC are Linux users. Linux users are...
1-4-2006 Views: 4012
When does the spam appliance filter my mail?
The filtering takes place before the email...
3-27-2006 Views: 4604
How do I set up SSL for my website? (Plesk 5)
These instructions are valid for installing a...
7-21-2005 Views: 13485
How can I upload files while I am waiting for my domain to transfer to new nameservers (Plesk)?
To upload your website files to your hosting...
1-17-2006 Views: 9568
What are the features of the Anti-Spam and Anti-Virus Email Filtering Service?
The key features of our Anti-Spam and...
3-29-2006 Views: 6661
cPanel WebPro Hosting Account Resources
WHM...
10-3-2007 Views: 11845
Can I use an external DNS server?
Yes, it is possible to use your own name...
(No rating) 7-22-2005 Views: 7784
How can I schedule a cron job for my Upipe domain?
If you need a cron job,...
(No rating) 7-29-2005 Views: 3602
What is the difference between a shared IP address and a dedicated IP address?
A dedicated IP address will allow you to access...
1-4-2006 Views: 15381
How do I edit my hosts file in Windows?
To view your domain before you update your...
8-6-2005 Views: 432105
How do I create an A record for an external IP address?
To add an A record for a domain hosted in HPSC...
(No rating) 1-16-2006 Views: 10330
Control Panel Logins
HSPcomplete (Virtuozzo Virtual Private Server...
10-4-2007 Views: 9862
How do I change file permissions in Plesk 5?
You can change the permissions for files using...
1-5-2006 Views: 8037
Why does AOL treat mail forwarded from Advantagecom servers as spam?
It has come to our attention that several AOL...
6-27-2005 Views: 7853
Can I completely reset the server to a fresh state?
There is not an option to remove all files and...
(No rating) 8-5-2005 Views: 6302
How do spam blacklists work?
The standard spam filters (MailAbuse.org,...
4-4-2006 Views: 4484
DNS for my UPIPE site won't propagate.
A common cause of this problem is that the NS...
3-27-2006 Views: 6233
Can I use my own domain to get to the Plesk login screen?
Yes. Any address that actually resolves the...
7-23-2005 Views: 8800
Can access logs be disabled? (Log rotation explained.)
The Apache access logs cannot be disabled on...
7-21-2005 Views: 12307
What is a mail spool?
A mail spool is a file that stores the mail...
11-22-2005 Views: 19975
Can I delete access_log and error_log files from my UPipe account?
You can delete any log file with...
1-11-2006 Views: 17981
What is robots.txt?
One way to limit what files and directories a...
(No rating) 3-20-2006 Views: 5192
Where are my Apache HTTP access logs?
Log files are found in the /logs directory for...
7-21-2005 Views: 7272
Why does the DNS function of the Plesk control panel not work for Upipe hosting accounts?
We have turned off the Plesk-based DNS for the...
7-21-2005 Views: 8284
How can I block traffic from a specific site to one of my sites?
You can set up an .htaccess file to deny access...
(No rating) 3-28-2006 Views: 7561
What is the difference between Linux and virtual email addresses?
There are two types of email addresses in HSPC:...
(No rating) 3-24-2006 Views: 3885
How can I turn on FrontPage extensions on a Plesk 5 hosting account?
These instructions apply to the MDH and...
7-5-2005 Views: 10326
What is a mailbox quota (Plesk)?
The mailbox quota is the limit on the size each...
1-16-2006 Views: 12816
How do I block unwanted sites from appearing in my web statistics?
Creating (or adding) the following information...
11-14-2005 Views: 6280
How do I set up email accounts for use in Microsoft Outlook 2000?
The critical settings for setting up an Email...
1-16-2006 Views: 4632
What settings should I use to set up an email account in Microsoft Outlook?
All of the following settings must be in...
6-27-2005 Views: 8443
My VE won't start and it is currently in the stopped state. How can I start it?
The first thing to try is to start your VE from...
(No rating) 8-24-2005 Views: 4441
How do I configure DNS entries in Plesk 7.5 (OHP/WebPro)?
To add DNS entries in the Plesk 7.5 Reloaded...
1-5-2006 Views: 4705
Is it possible to restrict an FTP user's access to specific domains on my VPS account?
To restrict an FTP user to specific domains...
11-14-2005 Views: 7260
How to Install SquirrelMail on Your VPS
Note that the following instructions are for...
5-29-2008 Views: 8684
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