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CGI and/or PERL Issues
Dedicated Servers and Colocation
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Your search for "
What is the difference between a shared IP address and a dedicated IP address?
A dedicated IP address will allow you to access...
1-4-2006 Views: 15849
Dedicated Server Hosting
You can find information on our Dedicated...
2-20-2007 Views: 6666
Do you set any per connection data transfer limits?
We have a 12Mbs (12 million bits per...
(No rating) 11-14-2005 Views: 4853
Is anonymous FTP available for the UPipe plans?
Yes, but anonymous FTP requires that the domain...
(No rating) 8-1-2005 Views: 3941
Do Advantagecom Network's hosting accounts have Root Access?
Our Virtual Private Server (VPS) hosting...
(No rating) 6-7-2006 Views: 7001
Security Scanning Service Issues
Most security scanning services that claim to...
6-6-2008 Views: 4161
How do I set up SSL for my website? (Plesk 5)
These instructions are valid for installing a...
7-21-2005 Views: 13999
Control Panel Logins
HSPcomplete (Virtuozzo Virtual Private Server...
10-4-2007 Views: 10067
How can I turn on FrontPage extensions on a Plesk 5 hosting account?
These instructions apply to the MDH and...
7-5-2005 Views: 10628
How do I add additional IPs to my UPipe account?
An additional IP for your UPipe account is a...
(No rating) 3-30-2006 Views: 5527
Why am I being blocked from downloading email?
One reason you might not be able to download...
(No rating) 1-4-2006 Views: 5354
What should my outgoing SMTP server be?
For our VPS, MDH, OHP, and WebPro hosting...
3-23-2006 Views: 5984
The changes I made to httpd.conf are not going into effect.
Whenever you edit the httpd.conf file, you will...
5-5-2006 Views: 3614
Is it possible to have the Zend Optimizer installed on a UPipe account server?
While technically it would be possible for us...
(No rating) 7-23-2005 Views: 6931
Why is incoming port 80 traffic blocked on the UPipe server?
Outgoing port 80 traffic is allowed from the...
(No rating) 11-14-2005 Views: 8373
Can I use an external DNS server?
Yes, it is possible to use your own name...
(No rating) 7-22-2005 Views: 8010
What is the full path to web-server root created with Plesk?
The full server path to the web-server root...
7-29-2005 Views: 22216
How do I change Apache's default language?
To globally change your Apache web server...
3-28-2006 Views: 29496
How do I restart my VPS?
To stop and start your VPS follow these...
(No rating) 6-9-2006 Views: 4270
Is it possible to run Microsoft Access on my server?
It is not possible to run Microsoft Access...
7-19-2005 Views: 21004
Why are telnet/SSH not available on UPipe accounts?
Due to the nature of the UPipe server, allowing...
(No rating) 7-21-2005 Views: 7012
When does the spam appliance filter my mail?
The filtering takes place before the email...
3-27-2006 Views: 4762
How can I upload files larger than 5MB to my site?
HSPC has a 5 MB limit for uploading files...
3-28-2006 Views: 6643
I'm receiving email replies to addresses that do not exist.
Viruses and spammers will spoof (fake) the...
(No rating) 1-11-2006 Views: 5954
How can I authenticate my mail server while using the Anti-Spam and Anti-Virus Email Filtering Service?
When you specify another mail server...
3-28-2006 Views: 4671
"deny from none" Causes Hostname Lookups
The following lines in a site's .htaccess file...
10-10-2006 Views: 14367
Can I use my own domain to get to the Plesk login screen?
Yes. Any address that actually resolves the...
7-23-2005 Views: 9046
Is it possible to publish to a VPS account from FrontPage?
Yes. You will need to first install the...
(No rating) 1-4-2006 Views: 7171
How to further reduce spam after purchasing the Anti-Spam and Anti-Virus Email Filtering Service
The way that the Anti-Spam and Anti-Virus Email...
2-11-2008 Views: 4614
When I try to FTP to my server, I get "access denied" errors.
This problem is most often related...
3-24-2006 Views: 6439
Can I disable PHP safe mode on a Cobalt account?
The Cobalt accounts are on a shared server. For...
(No rating) 3-28-2006 Views: 7450
How to change the default character set for a website
To change the default character set for all...
5-3-2006 Views: 22866
What is the MaxClients directive?
The Apache web server MaxClients directive sets...
(No rating) 3-30-2006 Views: 5208
Can I completely reset the server to a fresh state?
There is not an option to remove all files and...
(No rating) 8-5-2005 Views: 6517
My VE won't start and it is currently in the stopped state. How can I start it?
The first thing to try is to start your VE from...
(No rating) 8-24-2005 Views: 4607
DNS for my UPIPE site won't propagate.
A common cause of this problem is that the NS...
3-27-2006 Views: 6427
My websites stop responding, even though the server is up and Apache is running.
It is likely that the issue could be resolved...
1-11-2006 Views: 11905
Why is my index.htm file not displaying?
This problem is likely due to a...
1-4-2006 Views: 7776
What are the incoming and outgoing mail servers for Walla Walla Internet Dial-Up Internet Access?
The mail servers for Walla Walla...
8-26-2005 Views: 32783
How do I back up all the files on my VPS in HSPC?
We do not recommend you back up all files on...
(No rating) 11-22-2005 Views: 4642
How can I enable Active Server Pages (ASP)?
To enable Apache ASP for your site on a Upipe...
3-23-2006 Views: 5305
How do I add a website in the BlueOnyx control panel?
Follow these steps to create a website in the...
8-13-2009 Views: 18091
How do I configure one hostname to be an alias for another hostname in HSPC?
If the domain name you wish to forward from has...
1-16-2006 Views: 18125
How can I get my "www" hostname to appear as a server alias?
Only 'A' records show up as potential server...
3-23-2006 Views: 5271
How do I transfer a domain name hosted by another server to my current account?
If you wish to host your domain with us but...
(No rating) 11-11-2005 Views: 9668
How do I set up FrontPage extensions?
To set up FrontPage extensions on a particular...
11-11-2005 Views: 8072
How do I update nameserver or contact information in my eNom account?
To update nameserver information:From a web...
11-11-2005 Views: 7751
What is Virtuozzo?
Virtuozzo is the underlying technology that is...
3-24-2006 Views: 3424
Why can't I change my FrontPage username?
All sites on our Cobalt RaQ4 servers must use...
(No rating) 11-22-2005 Views: 6357
How do I set up email accounts for use in Microsoft Outlook 2000?
The critical settings for setting up an Email...
1-16-2006 Views: 4787
How can I read error log files?
You can read log files by logging into an SSH...
3-30-2006 Views: 7330
How do I FTP files to my sites when they all use one IP?
The server will know which site you are...
(No rating) 7-21-2005 Views: 7628
What is the KeepAlive directive?
The KeepAlive directive allows multiple...
(No rating) 3-30-2006 Views: 4379
How do I perform a traceroute from a Linux command prompt?
Open an SSH session to your server or...
5-5-2006 Views: 30556
I just set up a domain, and it displays as a default page saying "This is the Server Administrator™ default page." What does this mean?
You will get this webpage if you attempt to...
(No rating) 11-14-2005 Views: 6849
What does the message "The Spam and Virus Filtering System server is unable to download the latest updates" mean?
The Anti-Spam and Anti-Virus Email Filtering...
5-5-2006 Views: 10405
Setting up Ruby on Rails on a "High Performance VPS" plan
Setting up Ruby on Rails on a "High...
8-29-2008 Views: 6097
What does it mean for an application to be 'scheduled' in HSPC?
When an application is "scheduled",...
(No rating) 8-11-2005 Views: 8421
How do I edit my hosts file in Windows?
To view your domain before you update your...
8-6-2005 Views: 434214
What is the easiest way to upgrade PHP for a VPS account?
First, contact support@advantagecom to make...
(No rating) 7-18-2005 Views: 5614
How can I set up a secure certificate for a site on my VPS?
In order to set up https (secure access over...
(No rating) 1-18-2006 Views: 9303
How do I create my own custom 404 error pages on a RAQ?
First, you will need to create your custom...
(No rating) 7-21-2005 Views: 12113
My site resolves as domain.com but not www.domain.com.
To have www.domain.com resolve to the same web...
8-25-2005 Views: 8120
How can I reduce the amount of spam I receive?
The first thing you can do to cut down on spam...
11-22-2005 Views: 5010
Why does the DNS function of the Plesk control panel not work for Upipe hosting accounts?
We have turned off the Plesk-based DNS for the...
7-21-2005 Views: 8535
How can I tell if my VPS disk space is metered or unmetered?
To tell if your VPS hosting plan has metered or...
9-25-2008 Views: 8965
My Apache Web Server has stopped responding
One common reason the Apache configuration file...
11-11-2005 Views: 6047
How do I add or remove MX records for my MDH hosting account?
To add an MX record...
3-20-2006 Views: 12697
How do I add domains and hostnames to my VPS?
The System tab > Domain Management >...
(No rating) 1-19-2006 Views: 6055
Can I change the default starting file for my website (i.e. index.php instead of index.html)?
The easiest way is to simply rename or remove...
7-24-2005 Views: 28526
What settings should I use to set up an email account in Microsoft Outlook?
All of the following settings must be in...
6-27-2005 Views: 8745
As a reseller, how can my customers access their databases without giving them MY username/password? (for Plesk-based hosting accounts)
These instructions apply to the following...
7-18-2005 Views: 11715
What steps should I take in upgrading my VPS to a VPS with a newer operating system?
The steps to upgrade your VPS to a VPS with a...
11-11-2005 Views: 10143
How can I repair my VPS's mail spool?
In some cases you can find the damaged email in...
3-20-2006 Views: 7054
Out of memory, can't allocate XX, and similar error messages
Error messages like "cannot allocate...
1-28-2005 Views: 7979
How to Install SquirrelMail on Your VPS
Note that the following instructions are for...
5-29-2008 Views: 8983
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