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SimplyWebHosting.com KnowledgeBase .: Email Related Issues .: What does the message "The Spam and Virus Filtering System server is unable to download the latest updates" mean?

What does the message "The Spam and Virus Filtering System server is unable to download the latest updates" mean?

The Anti-Spam and Anti-Virus Email Filtering Appliance updates the spam definitions once every five minutes. If for some reason the appliance cannot communicate with the update center the "Unable to download" message will display.

You can see the time of the Last Anti-Spam Update up in the gray header bar above the menu tabs.


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